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Hopefully this section can answer all of your questions and concerns regarding our company's services and products

 

What is the MOQ for your products?

We actually do not hold a MOQ for any of our products. However, the price of the products is still based on the quantity enquired, so the lower the quantity, the higher the price. Nonetheless, we are still willing to provide a low quantity if the clients requires.

Why does the price decrease exponentially with the increase of quantity?

A large amount of our cost is base on the shipping and handling cost for the products. Since these costs are divided evenly from all individual items. If the quantity is higher, the shipping and handling cost per individual items will be lower.

Does ordering multiple items at a small quantity have an affect on the price?

Matter of fact it does have an affect on the pricing for individual items. For example, if an order consists of ten items of 100 pieces each. We can quote the individual price base on the total quantity of the order, which is 1000 pieces. This will decrease the price of each individual item greatly.

Can I order a sample? Is there a sample charge? And is it refundable?

Yes, we will be able to provide sample to our clients with a sample charge of USD $10.00 per sample per individual item. Clients will also need to bear the shipping charges for the samples. However, the fully sample charge amount will be refundable once a confirm order is placed with us.

How can I pay for the samples?

We accept sample charge payment by way of Paypal or Western Union.  

What is the payment term?

Usually, We require our clients to pay a 30% deposit after sample approval before proceeding to mass production. The remaining balance will need to be arranged before shipment of the products.

How long is sample lead-time?

Usually, the sample lead-time is approximately 7 to 10 days for stock items. However, it will take longer for custom OEM items depending on the design and the material used for production. 

How long is the lead-time for production?

Production lead-time is approximately 35 to 40 days from deposit confirmation on our side. However, this also depends on the quantity ordered. 

How much are the laser engraving and silkscreen printing?

Laser engraving is USD $0.12 per unit per position with a minimum of USD $120.00 job charge.

Silkscreen printing is USD $0.08 per unit per position with a minimum of USD $120.00 job charge. 

How much are the mould cost for custom design OEM items?

Depending on the size of the design, mould cost for custom design OEM items are from USD $300.00 up to USD $1000.00. These prices are only for metal alloy products. Products that involve the use of plastic will be more expensive.

 

I hope I have answer all of your questions and concerns. However, if you do not see the answer to your questions, simply is not satisfy with the answer provided or wants additional information regarding a subject. Please do not hesitate to contact our trade manager via Alibaba. We will be gladly to assist and help you.